The 25 best e-commerce tips you'll need to promote your online store
To say that electronic commerce changed the landscape of how
products are marketed and sold would be an understatement. Today, you will find
more online links that talk about e-commerce tips that links about shopping
centers. It is a fact.
Since the introduction of the World Wide Web, there has been
no missing article that highlights the utility it has made of our lives. But
there were few companies that imagined a world where commerce (which until now
was reserved for brick and mortar stores) on the Internet would determine how
the products moved. These companies, * cough * have seen steady growth in
double digits.
The importance of electronic commerce is not emphasized
enough in the fact that it contributes with little more than 1 million products
sold every day. The culminating point is the fact that since electronic
commerce began as a commercial channel, trade itself has seen an increase of
24% compared to what was the market before this "way of life".
At first, we wanted to dedicate a blog to e-commerce tips
and why business owners need to have an online store...
But after deepening, we realized that there is already so
much information about why it is important to do this.
Therefore, we decided to take some time and also include our
experiences and what we know works for our clients.
Now, to get the 25 best e-commerce tips you need to promote
your online store, share with you in a simple and easy way.
When researching e-commerce tips that will help grow your
online store, business owners often get stuck with well-gathered and presented
information that may not even need to know or do not have the means to execute
them. Let's not see impressive results. You will be surprised what you will
find in this blog post about e-commerce tips. Let's jump to the right.
E-commerce tips (# 1): Website design
Everything you do to promote your brand online will use your
website as a distribution center. Your own online showroom, if you wish. From
the discovery to completing a purchase. Everything will be done on or through
your website. It is the most important element that can make or break your
business.
Then, make the design as easy to use as possible.
To simply provide it, think about the problem your company
is trying to solve for consumers. Now think about how you would find a solution
to your problem on your website.
It is easy? Should be.
For example, for a restaurant website, this is equivalent to
having an easy-to-read menu and an option to click on the online order. And
sprinkled with the social proof of how people love your place.
There are some really good web designers who understand the
e-commerce landscape and what it takes to design a website that provides a
lovely user experience.
If you like this suggestion, continue and continue until our
25th suggestion.
E-commerce tips (# 2): Think of your mobile first
It is estimated that 71% of users are active on the mobile.
Which means that all movements, from a simple search to an order, are already
being made through a mobile device.
A research study recently predicted that by 2020, 35% of all
e-commerce sales will be made through a mobile phone. That is a strong vision.
In fact, Google has also published a study that indicates that more than 50% of
all Google searches are performed on a mobile device.
These numbers will continue to increase, no doubt. That's
why Google is now a first mobile index search engine. Which means that all
companies that want to stay at the forefront of search rankings must have a
website designed efficiently for mobile screens.
Think about it.
With the world moving more and more mobile where things that
used to take days to complete, can now be done with a click of a few buttons.
All without having to leave the comfort of your home.
It is inevitable that the domain of mobile marketing will
increase over time.
So much is the power of having a first mobile approach, that
Google itself gives you free tools to analyze the performance of your website
on the mobile and what you can do to improve the user experience on the mobile.
Of course, you need experienced e-commerce professionals to
implement a solid strategy for your long-term business. But these tools can
help you get started.
E-commerce tips (# 3): selling social media
First came the internet that made things easier for us.
Allow consumers to discover brands, make transactions and do business with them
more easily.
Then came the social network channels that allow users to
express their opinions and discuss issues. And the brands noticed.
With more and more of your target audience frequenting
social channels, social networks are now an essential way for your brand to
communicate with your potential customers. This gives rise to social networks
as a sales channel for brands. Not only directly but also interactively.
We find this one of the most effective e-commerce tips for
brands to sell online. The publications that can be purchased and the page
stores help to market their brands in channels where users communicate with each
other. Having a solid social media strategy can do wonders for the growth of
your online store.
E-commerce tips (# 4): social listening
Social listening works perfectly as an extension of social
selling. As we discussed earlier, social networks have become an important part
of a customer's journey. More so when it comes to sharing reviews and comments
after they have purchased / used a particular product.
Social media channels have now given clients the ability to
express their opinions without any repercussions. However, this has become a
challenge for business owners. Always stay alert and keep track of the users
who talk about their brands, so they can take timely action.
It has also provided a great opportunity for brands to
engage with their audience in a meaningful way through discussion boards and /
or comments and sell their products online.
There are many brands that respond and relate to consumers.
But what really matters is how you get involved. Here is an example of a
business that did it so well, that sums it up.
A passenger on a Jet Blue flight tweeted about the episode
of his first tweet on board. What did Jet Airways do? Not only did they respond
to his tweet wishing him well, but they did so within 6 minutes of his tweet.
If that is not the perfect example of listening and social commitment, we do
not know what it is.
Another JetBlue passenger tweeted about an incredible
welcome he received upon landing at his destination. JetBlue did everything
possible to make a customer feel special. And they knew how to do that from
social listening.
E-commerce tips (# 5): native ads
In the spirit of e-commerce advice, native advertising is
another great way to promote your online store by placing ads on a website
natively. So that it seems a part of the content of the website.
These types of ads do not seem so aggressive and they can
promote your e-commerce store. The best thing is that you can buy in a
publisher or websites a native inventory based on keywords that are present in
a particular web page.
So, for example, if you want to promote your online store
that sells hiking shoes, you can spread native ads on websites that have
content related to hiking. Imagine the positive impact this can have on your
e-commerce sales.
E-commerce tips (# 6): Lookalike audiences on Facebook
This is another shocking e-commerce tip that we suggest to
many of our clients. It's a great way to promote an existing online store.
Where we create personalized audiences on Facebook that are made up of
followers of your page, users who have bought you before or have visited your
website.
Next, we use those audiences to find users that have similar
demographic and purchasing characteristics. These are called similar audiences
and it is a great way to promote your online store without having to pay the
market to people who do not fit your target audience profile.
E-commerce tips (# 7): Google Shopping Ads
This is just outside of our e-commerce tactical arsenal.
Google paid campaigns are an excellent way to reach users with high intention
when people are shown ads based on what they are looking for.
For example so, if people are looking for "the best
vacuum for pet hair," Google does a good job of showing them first where
they can buy vacuum cleaners to solve their problem. Sure, you need a lot of
offers and a nice algorithm, but that's where the essence of Google ads
resides.
Following the example of Amazon, Google quickly realized
that more and more people are looking for direct product recommendations on
Google and expect to see the best products available at any given time. This
caused them to enter Google shopping ads.
They appear just at the top of the results page when you
search for a particular product. Google gets the best list of major products
from e-commerce stores and shows it to the user. Every time.
This is the reason why brands take Google shopping ads
seriously and have a campaign dedicated to promoting their online store.
E-commerce tips (# 8): retargeting
It is difficult to drive through the possibilities of
electronic commerce and not to mention retargeting. It is one of the most
underestimated e-commerce councils that exist. Reorientation is a way of
targeting a previous user of your product with promotional reminders.
You can reorient users who have not yet purchased, but have
visited your website. Or you can contact people who have made a purchase that
indicates they would like to receive another product that you offer.
Using shocking marketing tactics, our team can redirect
users who have interacted with you before. Either on social networks or on your
website.
Retargeting e-commerce tips there are many ways to do this:
display banner ads, Google ads or emails to name a few.
E-commerce tips (# 9): A / B ad tests and landing pages
Promoting an online store can be a daunting task if you
really do not know what kind of content will be effective for your potential
audience. What content will make them buy you a product?
Your work is not limited to creating beautiful styles of
websites driven by e-commerce or create an effective advertising campaign on
social networks for your e-commerce store.
The end-user experience must constantly evolve by trying
different landing pages, advertisements and even emails! Doing e-commerce tests
just by doing so, will you find the best combination of communication messages
that work best for your target audience?
E-commerce tips (# 10): Product placements
Just as advertisers place products in iconic movie scenes,
their e-commerce business can also subtly place products in content that interests
their audience.
By using keyword targeting, we help customers promote their
stores not only through paid search campaigns, but also to keywords in content
articles on the web. For example, we recently helped a hiking equipment company
to promote its e-commerce store on blogs that talk about outdoor adventures and
are frequented by nature buffs. It was a great way to effectively use keyword
and content targeting.
E-commerce tips (# 11): have an SEO strategy
With the rise of digital commerce, electronic commerce gave
rise to many unique online giants like Amazon. And with that, it increased the
trust of such unique web services to run their own e-commerce stores online
without any physical location.
The nature of this business model has made it important for
these companies to have high visibility online. If you want to survive in
today's competitive digital environment, there is almost no margin for error.
Not to mention the absence of an SEO for your e-commerce store.
From using popular keywords in the pages of your website to
updating your Meta tags and headings to stay relevant. It is extremely
important to have a complete SEO services to stay ahead of the competition.
E-commerce tips (# 12): Email marketing and automated campaigns
Advances in digital tools and email marketing software have
allowed them to segment their target audience and even automate email campaigns
towards them. One of these tactics that we highly recommend to customers is the
marketing of their e-commerce stores to users who have left the website car
online without buying a product.
Redirecting these user segments with an automated email is a
useful tactic that helps increase conversions. It is interesting to see how
many email marketing software automate this task so that you do not have to
worry about losing this lucrative segment.
We're going to have a quick chat to see how your e-commerce
business can benefit from automated email marketing.
E-commerce tips (# 13): Use of newsletters
The newsletters are very similar to your monthly
subscriptions to magazines. Only it is online and delivered directly to your
inbox. It gives you the opportunity to connect with your target audience at the
same time you promote your e-commerce store.
We love helping business owner’s design the perfect
newsletters for their business that will help them connect with their target
audience and at the same time allow them to promote their e-commerce stores.
Bulletins can be made of many types of content. Depending on
your communication goal, this can range from industry tips to promotional
offers. All of which attracts more traffic to your online store. The
newsletters form an important chapter in our book of e-commerce tips that all
companies should use.
E-commerce tips (# 14): Content strategy
Content may be the only thing that can make or break your
business online. After all, your consumers are looking for an excellent user
experience when they visit your website. A consistent content strategy based on
each channel can amplify what users find when they visit your website.
Practical articles on blogs and testimonial videos of fast
users are just some of the tricks that are effective e-commerce tactics to
increase traffic to your store.
Our dedicated team sits with new clients to understand their
business model and their target audience. We firmly believe that only after
understanding the value that a company creates, can one define a content
strategy that is consistent with a business model.
E-commerce tips (# 15): Blog posts
Blogging is an excellent way for e-commerce companies to
share valuable information with their target audience. Information that will
add value to your experience and tell you something you do not yet know.
Brands use blogs to affirm their position as a market
leader. When it comes to electronic commerce, we have found it quite
interesting to see how effective "practical articles" can be.
For this type of business model where there is no physical
interaction between consumers and sellers, additional product information is
always recommended. In addition to including popular keywords, blogs can
demonstrate the use of a product and elevate the end-user experience.
E-commerce Tips (# 16): Influencer Marketing
This is rather a new tactic that companies use to market
their products online. The influencers are professionals in an industry that
are in their fields. This could be celebrities, artists, athletes, stylists and
so on. They have a multitude of loyal followers in the social networks and many
times they become viral with their content. With a great influencer marketing
strategy, brands can take advantage of the popular influencer and associate
with these professionals to promote the e-commerce store or its product. This
is one of the most effective e-commerce tips and can be exploited through a
variety of different tactics. Talk to our influence marketing experts to learn
more about how you can take advantage of this marketing for your e-commerce
business.
E-commerce tips (# 17): Take advantage of newer tools, such as podcasts
With a digital market in continuous growth, new technologies
make yesterday's technology obsolete. So it's time to look forward to the new
innovation. Podcasts are one of those innovations. They are audio files that
are transmitted live and that a user can listen to by downloading or
subscribing to the cast.
This became particularly popular because the world became
more mobile at the beginning of the 21st century. Brands now have the
opportunity to connect with their potential customers while they travel or are
mobile. S
Mart devices have made it possible for users to listen to a
cast instantly. Taking advantage of these new marketing tactics can help your
company stay ahead of the competition and promote your electronic commerce
store. Co at the same time.
E-commerce tips (# 18): use of testimonials and comments
90% of online shoppers make their purchasing decisions based
on product reviews. It's no wonder that e-commerce giants like eBay and Amazon
have paid great attention to reviews on their product pages.
Think about the last time you bought a product online. It is
likely that you yourself have been influenced by an online review in some way.
Our next e-commerce council talks about that. The use of testimonials and
customer comments is an excellent way to promote your e-commerce products.
It generates a lot of trust in your online store and is
definitely something that potential users would like to see before making a
purchase decision. We've helped brands take advantage of this factual tactic in
the form of short blogs and we've even created short videos to improve the
end-user experience once they visit a brand's site.
E-commerce tips (# 19): Use of frequently asked questions
Search on any popular website and you will find something in
common: they all have a section dedicated to Frequently Asked Questions.
The content of frequently asked questions is important to
consider the limited element of physical interactions when dealing with
e-commerce stores. This online transaction alone has eliminated the
interactions that consumers may have with the owner of a store before buying.
Therefore, it is useful to include a section before
answering popular questions that a user may have about the products. This is a
popular way to retain traffic in an e-commerce store and make sure you are
sharing enough information with your users before making a purchase decision.
E-commerce tips (# 20): create urgency with offers
If you have been to concerts or events, you would have seen
how the organizers of the event create an urgency by promoting early discounts.
Similarly, e-commerce stores can also benefit from time-sensitive discounts.
They are an excellent way to capture an interested audience.
Sure, you do not want to look too attractive simply by
promoting discounts on your social media feeds. But a timely offer can help you
increase the sale. We help clients plan their discounts by creating
funnel-based digital campaigns. We have found that it is extremely beneficial
when these discounts create a sense of urgency rather than an execution of the
factory promotion.
E-commerce tips (# 21): Have a good shipping and return policy
Having a fair return policy for your e-commerce products is
a must. Especially looking at the competition in today's market. The same goes
for a competitive shipping policy on all its products. This has become more of
a given fact, but having good policies can promote your e-commerce business and
encourage users to test your business.
A great example of this is Walmart's free shipping policy.
Walmart, to break the control of the Amazon market in electronic commerce,
began offering free shipping once it meets the minimum criteria.
E-commerce tips (# 22): More payment options and easy payment process
When the term e-commerce was coined and transactions
started, there was only one player in the game: Visa. And its servers took
between 7 and 14 minutes to let a customer check.
Now, with many more players, payment technologies have
changed and this process is reduced to a few seconds. Easy verification is a
great indicator of the end-user experience and, like its shipping policy, is a
game changer.
E-commerce tips (# 23): Make it easy to get in touch with you with clear CTAs
We live in a world where information is freely shared and
often expected. Today's users want to take their time to buy a product and, at
the same time, they want an option to contact the store owner almost
immediately. Few brands do this well, but those that do are the final winners
in the e-commerce game.
E-commerce tips (# 24): Have loyalty and reference programs in place
You probably already know, but just for the record, let us
say it out loud. It is easier to retain a client than to acquire a new one.
A recent study of electronic commerce sealed this fact by
stating that more than 50% of its existing customers are willing to try their
other products. A percentage that is reduced to 12% when it comes to new
customers.
It's a little cheaper to keep the old ones too. Therefore,
we advise that companies do not stop including some type of loyalty program in
their business model. And when it comes to e-commerce tips that help promote
your online store, this is the center of attention.
E-commerce Tips (# 25): Amazon Ads
Google could surprise to the advertising industry with its
popular search engine. But when it comes to product searches, Amazon should not
be forgotten. More than 60% of product searches start at Amazon and this number
is constantly increasing.
This is the main reason why we have recommended Amazon
advertising to customers in recent times. In addition to having an Amazon
store, placing ads on this platform is an excellent way for e-commerce
companies to promote their online store. And like Google, Amazon also has a
pay-per-click model. Which means that you only pay when a user clicks on your
product ad.